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The Ministry of Religious Affairs in Pakistan has launched a comprehensive framework to safeguard Hajj and Umrah pilgrims from fraudulent activities, ensuring a secure and transparent experience.
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Key Regulations:
1. Licensing and Service Agreements:
All organizers must obtain licenses and sign service agreements.
2. Complaint Disposal Committee:
Investigates and penalizes dishonest organizers, comprising senior officers in grade 20.
3. Appellate Committee:
Handles appeals from dissatisfied organizers, headed by grade 21 officers.
4. Compensation and Monitoring:
Ministry provides compensation to affected pilgrims and establishes a strict monitoring system.
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Enhanced Protection for Pilgrims
These regulations aim to:
1. Prevent fraud and deception
2. Ensure transparency and accountability
3. Safeguard pilgrims’ rights
4. Elevate service standards for Hajj and Umrah
Government Commitment
Pakistan’s government demonstrates its dedication to improving the Hajj and Umrah experience, reflecting its commitment to:
1. Religious tourism development
2. Pilgrim welfare and safety
3. Transparency and accountability